Returns & Exchanges

Thank you for your purchase. We hope you are happy with your products. However, if you are not completely satisfied for any reason, you may return to us for store credit or exchange only. Please see below for more information on our return policy.

HOW TO MAKE A RETURN OR EXCHANGE

To start a return or an exchange, please follow the step by step instructions by clicking the link here or visit https://blancobynature.loopreturns.com/#/ 

The exchange process is completely free and there will be no additional charges.

- Return Shipping for store credit is at the cost of the customer and is non-refundable.

RETURNS CONDITIONS

- If you purchased your items using a discount code, your store credit will be the final amount you paid for that item, not the full original price.

- We have a 14-day return policy, which means you have 14 days after receiving your order to request a return. To be eligible for a return, your items must be in the same condition that you received them, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase. Final Sale orders cannot be returned, store credited, or exchanged.

- Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item.